Trust & Safety
Protect your account and check payout instructions from your signed-in dashboard.
Keep your account secure
- Passwords are stored only in hashed form; staff cannot see your password.
- Keep your password, verification code, card details and wallet recovery phrase private.
- Use a unique password for ShareTrail and enter it only on the ShareTrail sign-in page.
Check withdrawal instructions
- Payouts use the receiving account details you select and save in your own dashboard.
- Check the withdrawal status and any applicable requirements in your wallet. Avoid sending money or account details in response to a private message.
How to report a problem
For a suspicious profile, link or request, use member support to send a brief description and the relevant link. Keep passwords, verification codes and private financial details out of your message.